PRIVACY POLICY

Your privacy is important to us. This policy explains how we handle your data.

Last updated: February 2026

1. Information We Collect

When you subscribe to our service, we may collect the following information:

  • Personal Information: Name, email address, and payment details.
  • Device Information: Device type, operating system, and MAC address (for MAG devices).
  • Usage Data: General service usage patterns to improve our offerings.
  • Communication Data: Messages sent via email, WhatsApp, or Telegram for support.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our IPTV service
  • To process payments and manage subscriptions
  • To provide customer support and respond to inquiries
  • To send service updates and important notifications
  • To improve our service quality and user experience

3. Data Protection & Security

We implement industry-standard security measures to protect your personal information. All payment transactions are processed through encrypted and secure payment gateways. We do not store credit card numbers on our servers.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing & Third Parties

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share data only in the following circumstances:

  • Payment Processors: To process your subscription payments securely (PayPal, Stripe, etc.).
  • Legal Requirements: When required by law or to protect our rights.
  • Service Providers: Trusted third parties who assist in operating our service, subject to confidentiality agreements.

5. Cookies & Tracking

Our website may use cookies for analytics and user experience purposes. Cookies are small files stored on your device that help us understand how you interact with our website. You can choose to disable cookies in your browser settings, though some features may not function correctly.

6. Data Retention

We retain your personal information only for as long as your subscription is active and for a reasonable period afterward for record-keeping and legal compliance purposes. You may request deletion of your data by contacting our support team.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct any inaccurate or incomplete data
  • Request deletion of your personal data
  • Withdraw consent for data processing at any time
  • Lodge a complaint with a data protection authority

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the service after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

[email protected]